Shipping Policy

At Starlette Atelier, we aim to deliver your orders in perfect condition and at the earliest possible time. We partner with reliable courier services to ensure a smooth and timely delivery experience.

Shipping, Order Tracking & Delivery

Estimated Delivery Time

Orders are typically delivered within 10-12 business days from the date of purchase, depending on the shipping location.

To ensure successful delivery, please:

Provide a complete and accurate shipping address, including house number, street, area, and landmark.
Enter the correct city, state, and postal code to avoid delays or misrouting.
Ensure your email address is correct and active, as it will be used for all shipping-related updates.

Important Notes

If you receive a damaged or tampered package, please do not accept the delivery and inform us immediately at contact@starletteatelier.in.
Each order can be shipped to one address only. To deliver items to different addresses, please place separate orders.
Shipping charges remain consistent regardless of the size or value of the order.
All orders are carefully packed and sealed before dispatch, but please check parcels upon delivery to ensure integrity.

Order Tracking

To track your order status, simply visit the "My Orders" section under your account on our website.

Delivery Partners

We work with leading courier services such as Delhivery, Blue Dart, Ecom Express, ShadowFax, XpressBees, Speed Post, and others to deliver your order efficiently.

International Shipping

Currently, Starlette Atelier does not ship internationally. All orders are serviced within India only.

Cancellations & Modifications

Order Cancellation

We reserve the right to cancel any order due to:

Stock unavailability
Pricing or product information errors
Concerns flagged by our fraud detection system

If your payment has already been processed, your refund will be issued to the original payment method within 7–10 business days upon request.

You may also cancel your order before it is packed by emailing us at contact@starletteatelier.in with your Order Number.

Address Modification

If your order has not yet been processed, you may request a change to the shipping address by contacting us at contact@starletteatelier.in.

Payment Methods

We accept the following payment methods:

Credit & Debit Cards
Net Banking
UPI
Mobile Wallets
Razorpay
Cash on Delivery (COD)

Please note that we do not accept cheques or demand drafts at this time.

For any further questions, feel free to write to us at contact@starletteatelier.in — our team is happy to help!