Return exchange

Starlette Atelier Exchange Policy

At Starlette Atelier, your satisfaction is our priority. While we do not offer refunds, our seamless exchange process ensures a smooth shopping experience.

Key Highlights

No Refunds: All sales are final. Refunds are not available.
Easy Exchanges: You can exchange your item within 10 days of delivery for another item of equal value.
Item Condition: To qualify for an exchange, the item must be unused, unwashed, with original tags, and in its original packaging.

How to Initiate an Exchange

Email Us: Send an email to contact@starletteatelier.in with your order number and details of the item you wish to exchange.
Follow the Instructions: Our team will respond with the next steps, including how to return the item and any applicable guidelines.

Additional Information

Eligible Items: Exchanges are valid only for regular-priced items.
Shipping Costs:
- Domestic Exchanges: We offer free return shipping within India.
- International Customers: Return shipping costs must be covered by the customer.
Damaged or Defective Items: If you receive a damaged or faulty product, please notify us via email within 10 days of delivery. We’ll arrange for a replacement, subject to stock availability.

For any questions or assistance, feel free to email us at contact@starletteatelier.in — we’re always happy to help!